A results list which hides Duplicates groups very similar articles together, providing you with a better idea of the number of different stories matching your search criteria. If you wish to view the complete list of articles (including "duplicates"), select the show Duplicates option at the top of any list of results.
FPinfomart.ca's default is to show results with Duplicates hidden every time, unless you change this default in your Preferences. (Note that Preferences are not available to Pay-Per-View clients). To change your default selection to Show Duplicates, click Preferences at the top right corner of your screen. On top right corner of the Preferences page, click Display Preferences. Make the appropriate change to your settings. Ensure you click the grey save button to implement your changes.
Although there are never exact duplicate articles on FPinfomart.ca, sometimes the differences between two articles can be very minor. Some examples of situations where stories are very similar include:
- A newspaper may publish an early and a late edition of the paper - and the story may change by a single (or just a few) word or words.
- A newspaper may publish two different regional editions of the paper (e.g. the National Post has a "Toronto Edition" and an "All but Toronto" edition)
- A newswire story may be picked up by several different newspapers, and reprinted essentially intact, save for the newspaper's unique headline.
To facilitate "duplicate detection," FPinfomart.ca compares the first 10 words of the text of each article (NOT including the headline or dateline). If there is a match, then the similar or "duplicate" articles are grouped together, and a single representative from that grouping is shown in your results list.
The representative story, or "parent" article, is always the first version of the story loaded into our database.
Always remember that you can see all articles, regardless of similarity, by clicking the Show Duplicates link at the top of the results list. As well, you can see any single grouping of results by clicking the link which says "2 similar hits" just underneath the "parent" article.
For Customer Service, please call 1-800-661-7678, or e-mail helpdesk@canwest.com.
